Demo

CORE Utilities, Inc. North Bay Computer Services

FAQ

The minimum hardware recommended for running CORE Utility Billing is a Pentium 133 MHz processor, 32 Megabytes of RAM, SVGA Video Card and Monitor and a 1 Gigabyte Hard Disk. If CORE Utility Billing is running on a network the workstations need only 100 Megabytes of hard disk space while the network hard drive should have at least 1 Gigabyte of dedicated space.

CORE Utility Billing was designed for the Windows 95, 98, NT, 2000, XP, Vista, Windows 7, Windows 8 and Windows 10 operating systems.

Yes. CORE Utility Billing supports 1 to 15 workstations when operating on a network.

Yes. CORE Utilities offers the source code to the CORE Utility Billing program. By purchasing the source code, you can customize all features of CORE Utility Billing.

Yes, as long as your existing meter reading devices transfer data to and from the billing system by using a text file.

Currently, CORE Utility Billing is fully integrated with the ITRON Enterprise 5000, MV-RS, Schlumberger EZ Route MAPS, and Badger Connect and Beacon meter reading devices. Other meter reading devices are being added in the near future.

Please e-mail our support (support@coreutilities.com) department to check on interfacing with your meter reading devices.

Yes. CORE Utility Billing has the option to set up customers for automatic payment service (APS). APS allows the customer to pay bills directly from their checking or savings account.

Yes. CORE Utility Billing offers the source code to the full program. With the source code, you can make customized changes to forms, reports and functionality.

Yes. CORE Utility Billing has four (4) security levels: 1 - Lookup only (allows inquiry to data but will not allow changes), 2 - Meter Reading Access (allows your meter readers to inquiry data and perform all functions related to meter reading), 3 - Data Entry (allows lookup and data change access to the system except for the system configuration and service address modifications), and 4 - Administration (full access to all features including system configuration).

As CORE Utility Billing is designed for the small to midsize utility, it is intended that no more than 15 network connects be active on the billing system at once.

Yes. CORE Utility Billing handles garbage collection by setting up a flat charge based on defined garbage collection rates.

Yes. CORE Utility Billing allows up to five (5) unique revenue codes that can be configured for distributed payments and balance tracking. Additionally, you can configure one (1) additional revenue code as a "catch all."